SkyWest Careers

Essential Duties and Responsibilities:

Greet and assist all customers in a prompt, friendly and courteous manner
Present a professional and positive image of SkyWest Airlines
Provide check-in assistance, ticketing, reservations, re-booking of itineraries, and boarding passes for passengers
Checking and acceptance of passenger luggage
Boarding flights and escorting passengers to aircraft as needed, including the pushing of wheelchairs
Comply with all safety procedures and station policies
Provide accurate gate information, flight arrival and departure information, as well as answer general inquires
Assist special needs passengers, resolve customer complaints and other duties as delegated
Maintain thorough knowledge and handling of unaccompanied minors, law enforcement officers, Hazmat, and airfreight acceptance guidelines
Communicate clearly and accurately with customers as well as ground and aircraft personnel
Miscellaneous duties as assigned by Manager and Supervisor

	Customer Service Agents are responsible for ticketing and re-booking passengers, boarding flights, assisting special needs passengers, resolving customer complaints and other duties as delegated. They are also responsible to consistently present a professional and positive image of SkyWest Airlines. To be considered for a Customer Service Agent position, you must meet the following requirements:
	Be at least 18 years of age Good communication skills High School graduate or GED Must be a U.S. citizen or show proof of right to work in the U.S. Type 30 words-per-minute Proficient use of computer Possess a valid drivers license Ability to lift 30-60 pounds depending on location and assigned job duties Able to fluently read, write, speak, and understand English	Friendly, outgoing and enthusiastic Ability to work under stressful situations and tight time constraints Self-motivated and Team Player Required to work nights, weekends, holidays, and varying schedules Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test

	Essential Duties and Responsibilities: Greet and assist all customers in a prompt, friendly and courteous manner Present a professional and positive image of SkyWest Airlines Provide check-in assistance, ticketing, reservations, re-booking of itineraries, and boarding passes for passengers Checking and acceptance of passenger luggage Boarding flights and escorting passengers to aircraft as needed, including the pushing of wheelchairs Comply with all safety procedures and station policies Provide accurate gate information, flight arrival and departure information, as well as answer general inquires Assist special needs passengers, resolve customer complaints and other duties as delegated Maintain thorough knowledge and handling of unaccompanied minors, law enforcement officers, Hazmat, and airfreight acceptance guidelines Communicate clearly and accurately with customers as well as ground and aircraft personnel Miscellaneous duties as assigned by Manager and Supervisor
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