Ramp Agent


Career Guide

SkyWest ramp agents/baggage handlers are responsible for marshaling aircraft, and loading/unloading and sorting freight and baggage. Ramp agent/baggage handler duties also include servicing aircraft, assisting with aircraft pushback and towing, deicing and other duties as assigned.

To be considered for a ramp agent/baggage handler position, you must meet the following requirements:

  • Be at least 18 years of age 
  • Possess strong communication skills 
  • Be a U.S. citizen or upon hire show proof of right to work in the U.S. 
  • Able to type 30 words per minute
  • Possess a valid driver’s license 
  • Able to lift 60 lbs. routinely with or without a reasonable accommodation 
  • Able to fluently read, write, speak and understand English
  • Able to work in stressful situations and tight time constraints
  • Be self-motivated and a team player 
  • Able to work nights, weekends, holidays and varying schedules
  • Able to successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test

Essential Duties and Responsibilities of a Ramp Agent/Baggage Handler:

  • Responsible for maintaining the safety and security of the ramp at all times
  • Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner 
  • Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft) 
  • Transfer cargo (including luggage) to other gates, other airlines and to passengers
  • Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks 
  • Comply with all safety procedures and airline policies 
  • Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material 
  • Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash, deicing and commissary items) 
  • Assist in ramp set up and storage of equipment and baggage 
  • Constantly communicate with flight crew personnel and other ground personnel 
  • Other duties as assigned by supervisor and manager

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